CANCELLATION POLICY

I completely understand that you might have a change in circumstances, such as the cancellation of an event. In such a scenario, you may wish to cancel your Order of a Cake and/or Baked Good before your pick up date. If you wish to do so, the following terms apply:

a) If you cancel your order ten (10) days or more prior to your order date, there will not be a cancellation fee.

b) If you cancel your order with less than ten (10) days from the order date, I do charge a 25% [of total order] cancellation fee. This is because I incur costs in the preparation of your order, as all of my Cakes and Baked Goods are prepared freshly to order.

Thank you for choosing Jannie Kay’s Cakery! I can’t wait to bake for you!